Setup & cloud deployment
Review AWS multi-tenant hosting, PostgreSQL row-level security configuration, and access requirements.
IMPLEMENTATION & SUPPORT
Plan a confident start.
Discuss the support, migration, and onboarding your team needs before choosing a product. Availability and SLA commitments are confirmed in your written agreement.
Onboarding & migration
Discuss employee CSV imports, historical attendance migration, payroll tax configuration, and manager training.
Ongoing support & SLA
Confirm dedicated Slack/email channels, response time targets, maintenance schedules, and license renewal terms.
Security Topics to Cover
- Where tenant data is stored and how PostgreSQL Row-Level Security (RLS) ensures total isolation
- Required Active Directory, firewall, and endpoint permissions
- Automated daily database backups, point-in-time recovery, and one-click data export options
- Audit logging, AWS Cognito JWT authentication, and TLS 1.2+ encryption in transit